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The Community Associations Institute of Minnesota

(CAI-MN) recognizes best industry performers of 2012 at

its Annual Meeting, Thursday, May 9, 2013.

CAI-MN recognized the top performers in community management at the CAI-MN Annual Meeting & Vision Awards Ceremony held at the International Market Square on May 9, 2013. More than 175 people attended to support and celebrate with the award recipients and finalist nominees.

CAI-MN presented its annual Vision Awards to the following winners:

  • Above and Beyond: Franz Eisenbauer, Creekside Of Plymouth
  • Homeowner's Association of the Year: The Jonathan Association
  • Business Partner Excellence in Service: Justin Moe, All Ways Drains Ltd.
  • Excellence in Service: Kim Schultz, Gittleman Management Corporation Financial Impact: Carin Rosengren, Keller Property Management
  • Outstanding Community Building: Bush Terrace Homeowners Association
  • Rookie of the Year: Meggan Anderson, Community Development, Inc.

Preceding the Vision Awards Ceremony, the 2013-2014 Board of Directors was seated at the association’s annual meeting. Those serving on the CAI-MN Board of Directors include:

  • Traci Lehman, Cities Management
  • Michael Klemm, Dougherty, Molenda, Solfest, Hills & Bauer P.A
  • Halo Stafford, Gittleman Management Corporation
  • Nancy Polomis, Hellmuth & Johnson
  • Tom Engblom, Community Association Bank and Condocerts
  • Steve Hoogenakker, Natural Green Lawn Care
  • Rich Klobuchar, Harrison Place
  • Jim Rezek, Glen Edin of Edinburgh Townhomes
  • Gene Sullivan, New Concepts Management Group
  • Michelle Stephans, Reserve Advisors Inc.
  • Russ Lis, Community Development Inc.
  • Joel Starks, Sharper Management, LLC

CAI-MN thanks the numerous volunteers who have dedicated their time and talent to making CAI-MN relevant and valuable to all of those involved in community leadership in Minnesota.

CAI-MN is the local chapter of the National Community Associations Institute. CAI-MN is the voice of community associations throughout Minnesota. Our mission is to provide the knowledge, education, networking, and legislative leadership needed to run competent and prosperous community associations.

View detailed Vision Award Winner information

CAI-MN Announces 2013 Vision Awards Nominees

Vision Awards Nominees

Brieanna Olson
Bush Terrace Homeowners Association
Bush Terrace Owners Associaiton
Carin Rosengren
Doug & Eileen Whitehead
Franz Eisenbauer
Irene Montanari
Jeff Sigler
Jennifer Pingel
The Jonathan Association
Josie Flicek

Judy Schaeber
Justin Moe
Kim Schultz
Kristi Hoffman
Lisa Wilson
Meggan Anderson
Nate Bostrom
Paul Lawson
Rich Craig & Jim Reasoner
Terry Maass
Tess Marsh

CAI-MN Announces 2012 Vision Awards Winners

Lifetime Achievement

Reginald Gassen, founder of Gassen Company

Reggie Gassen has been serving the real estate and property management industry since 1969. In 1989, Reggie, along with his business partner and wife, Catherine Gassen, made the decision to focus exclusively on association management in Minnesota.

Today Reggie, Catherine, son Kirk and daughter Beth are active in the daily operation of the business. Gassen Company has earned its excellent reputation through the dedication of its educated, professional team of employees.

The professional organizations in which Reggie is a member assures clients the company is run with high standards and integrity. Reggie holds the Certified Manager of Community Associations designation through Community Associations Institute. He holds the designation of Certified Property Manager with the Institute of Real Estate Management. As a member of the Minnesota Realtor’s Association, Reginald holds a Broker’s license. Gassen Company is a member of Minnesota Multi Housing Association.

Reggie is most proud of the Company’s achievement of earning the Accredited Association Management Company (AAMC) designation from Community Associations Institute in 2011.

As Reggie looks to the future of the Company, his priority is to remain a Minnesota-owned company committed to being the very best at providing its association clients with superior customer service that is beyond their expectations.

Lifetime Achievement

Melvin Gittleman, founder of Gittleman Management Corporation

Mel is widely recognized as one of the pioneers and leaders in condominium development and management in Minnesota.

In the 1970s and 80s Mel Gittleman developed fifteen condominium developments and three apartment communities in the Twin Cities all of which exemplified Mel’s vision for a community association experience that was beautiful, sophisticated, built with an unwavering commitment to quality, and well managed.

Some of the more notable residential buildings that he developed--Loring Green East and West and Marquette Place—remain fixtures in the Downtown Minneapolis skyline. All of the condominium associations that Mel created, both urban and suburban, have remained long-term successful condominium associations in the market place. In fact, it has been common for knowledgeable shoppers of condominiums over the last thirty years to search for a "Gittleman” built building in their marketplace.

As CEO of Gittleman Management for over 25 years, Mel offered-- day in and day out--his compelling vision for community living, dedication to clients, and commitment to quality until his retirement in 2009. During this time period, the company grew substantially and expanded its management services to condominium, townhome, mixed use, and single family home associations across the metropolitan marketplace.

Mel was instrumental in the growth of Gittleman Management. A key part of his success was the dedication and commitment to clients that he fostered among employees of the company, which helped set a standard of quality and excellence within the industry. Mel enjoyed and maintained many ongoing, long-term relationships with clients over the years and was pleased to have had the opportunity to contribute to a high quality of life within their communities.

Excellence in Service

Darlene Henry, Priority One Management, Inc.

In 2010, a property that Darlene manages was struck by a large hail storm. The insurance company offered an insignificant amount for the repairs. Darlene began to research alternate methods of claim resolution. Upon selection of a third party adjustment firm, Darlene handed them a very meticulously documented file. Due to the team Darlene had assembled and the information that was gathered, a claim that began with an offer for $32,000, settled for $1,084,000.

Homeowner Association of the Year: Under 100 Units

Trailhead at Jeffers Pond Association

Trailhead at Jeffers Pond has distinguished itself from many other associations created just before the real estate downturn by taking action to avoid becoming a failed project after the original developer transferred vacant units and real estate to the mortgage company and transferred control of the association to the unit owners. They hired an experienced association manager and attorney to advise them. They worked with the unit owners and the new developer to add the additional real estate to the association and build the remaining townhomes with the design and quality substantially consistent with the original townhomes.

Rookie of the Year

Spike Squire, Gittleman Management Corporation

Spike and his employer receive countless praise from residents and board members regarding his friendly newsletters, responsiveness to questions and concerns, and his overall positive and friendly demeanor that not only create a better work environment, but a better community. In order to minimize repeat behavior, Spike engaged in a series of overnight "stakeouts” on neighboring rooftops to observe items being dropped from balconies. He’s positive, hard-working, intuitive, and takes on a challenges with a bow tie and a smile.

Outstanding Chapter Volunteer

John Dorgan, Dorgan Law Office

John Dorgan brings more than 30 years of experience as a community association attorney and a willingness to serve behind the scenes to his efforts as a CAI volunteer. He is the founding member of a Community Association Volunteer Leader and has served as chair of the Legislative Action Committee. John has presented many seminars to educate volunteer board members and homeowners as well as legal seminars for CAI; he has written articles for Minnesota Community Living.

Service Professional of the Year

Kym Leaf, Bredhal Plumbing, Inc.

Kym’s overall knowledge of her profession is unlike any other service provider. She will walk you through the repair and use layman’s terms so that you are sure to understand it every step of the way. That allows the property managers to communicate outstanding customer service to their clients.

Outstanding Community Building by an Association Award

The Jonathan Association

The Jonathan Association builds strong community connectedness by publishing a 20-page quarterly newsletter. They also publish a Community Calendar and send Event Reminder Postcards for upcoming events. Some of the events sponsored or organized by The Jonathan Association are Spring Clean Up Day, Fall Clean Up Day, Cocoa & Coasting Sliding Party, the "Little Dance in Chaska” Powwow, charter organization for Boy Scout Troop 589, Festival of Garage Sales and a Fourth of July parade and celebration.

Congratulations, 2012 Vision Awards Winners!

View past Vision Awards Winners

Minnesota Community Living
Chapter Magazine

Check out the most up-to-date issue of Minnesota Community Living and past newsletters here.


The Legislative Action Committee (LAC) exists to represent the interests of, and to provide regular communications to, CAI-MN members and chapters with respect to state legislative, regulatory, and amicus curiae activities of relevance to the creation and operation of community associations. LAC delegates are nominated by the chapters and by the LAC itself, to volunteer their time and energy to benefit all CAI-MN members. The Chapter nominates six chapter delegates to serve on the LAC. Additional "At-large” delegates are nominated by the LAC. All delegate nominations are due by August 1 to serve a one-year term of October 1 through September 30. All nominations must be submitted to CAI National’s Government & Public Affairs Department (

The CAI-MN Legislative Action Committee (LAC) is actively seeking members interested in supporting responsible legislation during this year's legislative session. If you are interested in joining the LAC contact Paul Hanscom at 651-290-6274. Please review the following resources that are highlighted in Minnesota Community Living Magazine as our "Legislative Toolbox" series:

Why get Involved in Precinct Caucuses? (596 kb)
The Media is Your Friend (596 kb)
What Makes a Good Lobbyist? (112 kb)
Effectively Communicating with Lawmakers (569 kb)

CAI-MN at the Capitol

Manager Resources

CAI is now providing manager members with downloadable resources for community operations management, homeowner orientation, governance, and more. Some of the topics that these resources address include:

  • Bidding & Contracting,
  • Board Meetings & Decision-Making,
  • Community Leadership,
  • Community Operations,
  • Financial Managment,
  • Human Resources Management,
  • Insurance and Risk Management,
  • Legal Aspects,
  • Maintenance, and
  • Rule Development & Enforcement.

All of these resources are available by going to the national website at